The Feedback option on the top navigation bar provides users with the ability to participate in public conversation folders with the GEMS user community and to submit data correction requests to OGCM to correct inaccurate data from GTS.
Figure 1 – GEMS Feedback
Topics:
Submit an OGCM Data Correction Form Request
View the Public Folder Conversations
Submit an OGCM Data Correction Form Request
1. Select Feedback from the top navigation bar. The GEMS Feedback screen will be displayed (Figure 1).
Figure 1 - GEMS Feedback
2. Click the OGCM Data Correction Request link and the OGCM Data CR pop-up will be displayed (Figure 2).
Figure 2 - OGCM Data CR
3. Save the OGCM Data Correction Request Form to your PC by right clicking on the OGCM Data Correction Request Form link and selecting Save As.
4. Open the saved OGCM Data Correction Request Form and the following form will be displayed (Figure 3).
Figure 3 - OGCM Data Correction Request Form
5. Enter the currently displayed, incorrect information in the first row labeled Current.
6. Enter the new information in the second row labeled Adjusted.
7. Save the form under a new unique identifier.
8. Return to the OGCM Data CR pop-up (Figure 2).
9. Click the THIS LINK link to open a new e-mail. The TO field of the e-mail will automatically be populated with the correct address to which the form should be sent.
10. Attach the form saved in step 7 to the e-mail.
11. Click the Send button on the e-mail.
View the Public Folder Conversations
1. Select Feedback from the top navigation bar. The GEMS Feedback screen will be displayed (Figure 1).
Figure 1 - GEMS Feedback
2. Open Outlook from the PC's Desktop.
3. Click the + sign labeled Public Folder. It will be located on the list on the left side of the screen, below the user's Inbox.
4. Click the + sign labeled ALL PUBLIC FOLDERS.
5. Click the + sign labeled ETA Folder.
6. Select the ETA GEMS 2 Help Desk Public Folder.
7. This folder will contain instructions on how to participate in the Conversations.